Shipping & Returns

Serum Bottles

Shipping & Returns

Dear Valued Customers,

10/15/2020 - Temporary Service/Policy Change due to Covid19.



Our continued aim through this time of uncertainty is to provide you with quality products in a prompt manner. Due to the large surge of orders and the need to protect our staff with distancing measures we are not accepting calls or phone orders. 

Please note the following:

  • Phone lines are temporarily closed (for all calls) Please do not leave a message.

  • Online ordering only 

  • Please check your order carefully before submitting. All orders are final (once you place your order you will be unable to change or cancel that order)

  • Current shipping times are 7-12 business days

  • USPS SHIPPING RATE INCREASE 

Please know we will try to return to normal business proceedings as soon as possible.

We value your business highly, and hope that these measures will allow us to continue to serve you in a professional and responsible way. Please stay safe and healthy.

With sincere thanks for your patronage, support, and understanding, -The Life Potion

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Orders leave our warehouse in 48 business-day hours or less from the date they are placed.

We ship orders out within 48 business-day hours (does not include Saturday or Sunday and Holidays) from our shop in Pittsburgh, PA. 

Our shipping rates depend on the carrier used, the destination zip code and the total weight of your shipment. One easy way to get an estimate is to use our online shopping cart. Add the items you want, checkout, select the shipping method and you will then see the shipping rate. This can be done without actually placing the order.

Please make sure that your order is correct before you process your payment for your order. Once an order is placed it CANNOT BE CANCELLED OR CHANGED.  

For quantities greater than 20+ is considered a special order and requires an additional 3 days to process. 

Return & Exchange Policy

Absolutely No Refunds on Liquid Extracts ,Loose Leaf Teas or  Herbal Bath Teas.

Please make sure that your order is correct before you process your payment for your order. Once an order is placed it CANNOT BE CANCELLED OR CHANGED.